TrustDice Terms and Conditions

Welcome to TrustDice, your trusted destination for crypto and fiat online gaming. These Terms and Conditions govern your use of our platform at trustdice.win and all services we provide. By registering an account, accessing our games, or claiming any TrustDice bonus or TrustDice promo code offer, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. Please read them carefully before proceeding.

1. Operator Information

At TrustDice, we operate under the legal entity Satoshi Gaming Group N.V., registered with the Curaçao Chamber of Commerce under number 151832. We hold a valid gaming licence issued by the Curaçao Gaming Control Board (GCB), licence reference OGL/2024/664/0280, issued on 16 July 2024. Payment processing services are provided by Tahiti Technology Limited (HE 460877), located at 79 Spyrou Kyprianou Avenue, Limassol, Cyprus. Our platform has been operational since 2018 and serves an international player base across multiple languages and currencies.

2. Eligibility and Registration

To access our TrustDice casino services, you must meet all of the following requirements:

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
You must not be a resident of any restricted country, including the Netherlands, France, United Kingdom, Australia, Spain, Singapore, China (including SARs), Sweden, the United States of America (and its dependencies, military bases and territories), Norway, and the Dutch Caribbean Islands.
You must provide accurate, complete, and up-to-date information during the TrustDice login and registration process.
You must not hold more than one account on our platform at any time.
You must not be acting on behalf of another individual or entity when registering.

We reserve the right to verify your identity at any time. Failure to provide requested documentation may result in account suspension or permanent closure without prior notice.

3. Account Security

At TrustDice, we take account security seriously. You are solely responsible for maintaining the confidentiality of your login credentials. We strongly recommend enabling two-factor authentication and never sharing your password with third parties. If you suspect unauthorised access to your account, you must notify us immediately at compliance@trustdice.win. We shall not be held liable for any losses resulting from unauthorised access caused by your failure to secure your account details.

4. Deposits and Withdrawals

Our TrustDice platform supports a wide range of payment methods, including crypto wallets (BTC with Lightning Network, ETH, USDT, USDC, LTC, DOGE, SOL, XRP, TRX, EOS, and 50+ altcoins), Web3 wallets (MetaMask, Trust Wallet, Phantom, WalletConnect, Ledger), as well as Visa, Mastercard, Apple Pay, SEPA, Interac, and bank transfers.

4.1 Deposit Terms

The minimum deposit is 10 USDT or equivalent in your chosen currency.
We support currencies including EUR, USD, JPY, KRW, CAD, AUD, BRL, ARS, INR, MXN, NZD, CLP, and all listed cryptocurrencies.
A minimum wagering requirement of 5x your deposit applies before withdrawal eligibility is granted.

4.2 Withdrawal Terms

Minimum withdrawal amounts range from approximately £/$/€10–20 or equivalent, depending on region and payment method.
Monthly withdrawal limits are set at 1,000,000 USDT, with higher tailored caps available at VIP levels.
The maximum win per bet is 180,000 EUR / 7 BTC / 200,000 USDT.
Crypto withdrawals are processed in 1–10 minutes (Bitcoin Lightning under 1 minute); fiat withdrawals take 1–3 business days.
We charge no platform fees on withdrawals.

5. Bonuses and Promotions

We at TrustDice offer a generous welcome package of 500% up to 3 BTC / 90,000 USD plus 100 free spins across your first three deposits. Details are as follows:

1st deposit: 200% up to 30,000 USD / 1 BTC + 20 free spins
2nd deposit: 100% up to 30,000 USD / 1 BTC + 30 free spins
3rd deposit: 200% up to 30,000 USD / 1 BTC + 50 free spins

All bonus offers, including any TrustDice bonus code or TrustDice promo codes for existing players, are subject to a 40x wagering requirement. Bonuses are valid for 7 days from issuance, and the maximum bet during wagering is 2 EUR. Free spin winnings are capped at 50 EUR, with a maximum free spin bet of 3 EUR. We reserve the right to void bonuses obtained through misuse, fraud, or violation of these terms. Any TrustDice no deposit bonus or TrustDice promo code no deposit offer will be clearly communicated through our promotional pages, and specific terms will apply to each individual offer.

6. Games and Fairness

Our TrustDice casino library features over 10,000 games from leading providers including Evolution, Playtech, Play'n GO, NetEnt, Pragmatic Play, Nolimit City, Hacksaw, BGaming, and many more. We offer slots, live casino, table games, jackpots, and our signature Originals — including Dice, Crash, Plinko, and Pachinko — as well as sports betting, eSports, and racing markets. All games are tested for fairness, and our Originals use provably fair mechanics. We do not guarantee uninterrupted game availability, and we may suspend or remove titles at our discretion.

7. Loyalty Programme

At TrustDice, we reward dedicated players through our Satoshi Club loyalty programme, featuring 35 levels across tiers including Shell, Shrimp, Crab, Fish, Octopus, Dolphin, Shark, Whale, and Satoshi. You earn 1 Level Point per 1 USD wagered on casino and Originals, and 2 points per 1 USD on sports. Our Triple Rakeback system offers Instant, Weekly, and Monthly cashback rising to 7% each — up to 20% total — with 0x wagering. We also offer a crypto faucet every 6 hours (down to 1 hour at top levels), level-up bonuses, and a dedicated VIP host for our top-tier members. For VIP enquiries, please contact us at vip@trustdice.win.

8. Responsible Gaming

We at TrustDice are committed to promoting responsible gambling. We provide tools including deposit limits, session limits, self-exclusion, and reality checks. If you feel your gambling has become problematic, we encourage you to use these tools or contact our support team immediately. Our platform must not be used by individuals who are self-excluded or experiencing gambling-related harm.

9. Prohibited Activities

By using our services, you agree not to engage in any of the following:

Fraudulent activity, including chargebacks, collusion, or exploitation of software errors
Use of automated tools, bots, or scripts to interact with our platform
Money laundering or any activity that violates applicable anti-money laundering laws
Creating multiple accounts to abuse our TrustDice bonus or referral code systems
Accessing our services from any restricted jurisdiction

10. Limitation of Liability

Our TrustDice platform is provided on an "as is" and "as available" basis. We do not warrant that our services will be error-free or uninterrupted. To the maximum extent permitted by applicable law, we exclude all liability for indirect, incidental, or consequential losses arising from your use of our platform, including any loss of funds due to technical failures beyond our control.

11. Amendments

We reserve the right to amend these Terms and Conditions at any time. Material changes will be communicated through our website or via email. Your continued use of our TrustDice services following any amendment constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions regarding these terms, please reach out to us via our 24/7 live chat (average response time 60 seconds), email at compliance@trustdice.win, or through our Help Centre. We also maintain community channels on Telegram and Discord for VIP members. We are here to assist you at every step of your experience with us.

Content updated: July 23, 2026