Trustdice Casino Privacy Policy

At Trustdice Casino, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, register an account, and use our services. By using Trustdice Casino, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit Trustdice Casino, we collect certain types of personal information to enhance your experience and ensure that our platform operates smoothly.

Personal Information

  • Registration Information: When you sign up for an account, we collect your personal details such as your name, email address, date of birth, and country of residence.
  • Payment Information: For processing deposits and withdrawals, we may collect payment details such as credit card numbers, e-wallet information, and cryptocurrency wallet addresses.
  • Account Activity: We track your gaming activity, transactions, and preferences to provide you with personalized offers and ensure responsible gaming.

Non-Personal Information

  • Cookies and Tracking: We use cookies and other tracking technologies to improve user experience, enhance our website’s functionality, and gather analytical data.
  • Device Information: We may collect information about the devices you use to access our website, such as IP addresses, browser type, operating system, and location.

2. How We Use Your Information

We use the information we collect to provide a better and more secure gaming experience. Here are the primary ways in which we use your data:

Account Management

  • To create, maintain, and secure your account.
  • To process your transactions (deposits, withdrawals, and bonuses).

Customer Support

  • To respond to your inquiries and resolve any issues or disputes related to your account.

Personalized Experience

  • To offer personalized promotions, bonuses, and recommendations based on your preferences and gaming history.

Compliance with Legal Obligations

  • To comply with applicable laws, including age verification and anti-money laundering regulations.
  • To prevent fraud and maintain the security and integrity of our platform.

3. How We Protect Your Information

We take your privacy seriously and implement various security measures to protect your personal information:

  • Encryption: All sensitive information (such as payment details) is encrypted using SSL (Secure Socket Layer) technology to protect it during transmission.
  • Data Storage: We store your personal information securely and restrict access to authorized personnel only.
  • Regular Audits: Our systems are regularly audited and tested to ensure compliance with the latest security standards.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

Service Providers

  • We may share your information with trusted service providers, such as payment processors, hosting services, and customer support tools, to help us deliver services to you.

Legal Obligations

  • We may disclose your information if required to do so by law, such as in response to a legal request or to comply with regulatory requirements.

Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Trustdice Casino uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Improve site functionality.
  • Analyze site traffic and user behavior.
  • Personalize content and advertisements.

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain functionalities of the website.

6. Data Retention

We retain your personal information only as long as necessary to provide you with our services and comply with legal obligations. If you request to close your account, we will retain your data for a period that complies with applicable laws and regulations.

7. Your Rights

As a user of Trustdice Casino, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request to update or correct any inaccuracies in your personal information.
  • Deletion: You can request to delete your account and personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in emails or adjusting your account settings.

To exercise your rights, please contact Trustdice Casino customer support.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.